Below are some questions that are frequently asked by our clients:
Do you need expertise in our functional area in order to be
No. While we have expertise in a number of functional areas, only your
staff understands the uniqueness and nuances in your business
environment. We rely on your staff to
provide the detailed expertise needed to define your current situation,
and together we can evaluate and understand the implications for change. The value we provide to your
- Facilitating discussions (even when difficult or sensitive) that
lead to an understanding of the problem to be addressed and
opportunities for resolution.
- Challenging the assumptions, principles and processes currently
embedded in the organization.
- Presenting an outsider's view and vision of what could be possible
in the future, and to serve as a catalyst for discussion.
- Inspire the project team to embrace change and define a practical
and pragmatic approach to addressing the current challenge(s).
How long do engagements generally last, and are you on-site all the
Depending on the project, most engagements last between one month and
six months. We are onsite as often as is needed to ensure progress and
communication; otherwise, we work off site. We are always available by
phone or email.
Do you work on a project basis, or charge an hourly rate?
Solutions is pleased to offer value-based fees as well as
alternative engagement arrangements (e.g. retainer). Please contact us to discuss your
particular situation and together we can define an engagement that fits