Deprecated: Assigning the return value of new by reference is deprecated in /homepages/40/d130640441/htdocs/Blog/wp-settings.php on line 512

Deprecated: Assigning the return value of new by reference is deprecated in /homepages/40/d130640441/htdocs/Blog/wp-settings.php on line 527

Deprecated: Assigning the return value of new by reference is deprecated in /homepages/40/d130640441/htdocs/Blog/wp-settings.php on line 534

Deprecated: Assigning the return value of new by reference is deprecated in /homepages/40/d130640441/htdocs/Blog/wp-settings.php on line 570

Strict Standards: Declaration of Walker_Page::start_lvl() should be compatible with Walker::start_lvl(&$output) in /homepages/40/d130640441/htdocs/Blog/wp-includes/classes.php on line 1199

Strict Standards: Declaration of Walker_Page::end_lvl() should be compatible with Walker::end_lvl(&$output) in /homepages/40/d130640441/htdocs/Blog/wp-includes/classes.php on line 1199

Strict Standards: Declaration of Walker_Page::start_el() should be compatible with Walker::start_el(&$output) in /homepages/40/d130640441/htdocs/Blog/wp-includes/classes.php on line 1199

Strict Standards: Declaration of Walker_Page::end_el() should be compatible with Walker::end_el(&$output) in /homepages/40/d130640441/htdocs/Blog/wp-includes/classes.php on line 1199

Strict Standards: Declaration of Walker_PageDropdown::start_el() should be compatible with Walker::start_el(&$output) in /homepages/40/d130640441/htdocs/Blog/wp-includes/classes.php on line 1244

Strict Standards: Declaration of Walker_Category::start_lvl() should be compatible with Walker::start_lvl(&$output) in /homepages/40/d130640441/htdocs/Blog/wp-includes/classes.php on line 1391

Strict Standards: Declaration of Walker_Category::end_lvl() should be compatible with Walker::end_lvl(&$output) in /homepages/40/d130640441/htdocs/Blog/wp-includes/classes.php on line 1391

Strict Standards: Declaration of Walker_Category::start_el() should be compatible with Walker::start_el(&$output) in /homepages/40/d130640441/htdocs/Blog/wp-includes/classes.php on line 1391

Strict Standards: Declaration of Walker_Category::end_el() should be compatible with Walker::end_el(&$output) in /homepages/40/d130640441/htdocs/Blog/wp-includes/classes.php on line 1391

Strict Standards: Declaration of Walker_CategoryDropdown::start_el() should be compatible with Walker::start_el(&$output) in /homepages/40/d130640441/htdocs/Blog/wp-includes/classes.php on line 1442

Strict Standards: Redefining already defined constructor for class wpdb in /homepages/40/d130640441/htdocs/Blog/wp-includes/wp-db.php on line 306

Deprecated: Assigning the return value of new by reference is deprecated in /homepages/40/d130640441/htdocs/Blog/wp-includes/cache.php on line 103

Strict Standards: Redefining already defined constructor for class WP_Object_Cache in /homepages/40/d130640441/htdocs/Blog/wp-includes/cache.php on line 431

Deprecated: Assigning the return value of new by reference is deprecated in /homepages/40/d130640441/htdocs/Blog/wp-includes/query.php on line 61

Deprecated: Assigning the return value of new by reference is deprecated in /homepages/40/d130640441/htdocs/Blog/wp-includes/theme.php on line 1109

Strict Standards: Declaration of Walker_Comment::start_lvl() should be compatible with Walker::start_lvl(&$output) in /homepages/40/d130640441/htdocs/Blog/wp-includes/comment-template.php on line 1266

Strict Standards: Declaration of Walker_Comment::end_lvl() should be compatible with Walker::end_lvl(&$output) in /homepages/40/d130640441/htdocs/Blog/wp-includes/comment-template.php on line 1266

Strict Standards: Declaration of Walker_Comment::start_el() should be compatible with Walker::start_el(&$output) in /homepages/40/d130640441/htdocs/Blog/wp-includes/comment-template.php on line 1266

Strict Standards: Declaration of Walker_Comment::end_el() should be compatible with Walker::end_el(&$output) in /homepages/40/d130640441/htdocs/Blog/wp-includes/comment-template.php on line 1266

Strict Standards: Redefining already defined constructor for class WP_Dependencies in /homepages/40/d130640441/htdocs/Blog/wp-includes/class.wp-dependencies.php on line 31

Strict Standards: Redefining already defined constructor for class WP_Http in /homepages/40/d130640441/htdocs/Blog/wp-includes/http.php on line 61

Deprecated: Non-static method WP_Http_ExtHTTP::test() should not be called statically, assuming $this from incompatible context in /homepages/40/d130640441/htdocs/Blog/wp-includes/http.php on line 94

Deprecated: Non-static method WP_Http_Curl::test() should not be called statically, assuming $this from incompatible context in /homepages/40/d130640441/htdocs/Blog/wp-includes/http.php on line 97

Deprecated: Non-static method WP_Http_ExtHTTP::test() should not be called statically, assuming $this from incompatible context in /homepages/40/d130640441/htdocs/Blog/wp-includes/http.php on line 142

Deprecated: Non-static method WP_Http_Streams::test() should not be called statically, assuming $this from incompatible context in /homepages/40/d130640441/htdocs/Blog/wp-includes/http.php on line 145
Governance | Insight Edge
Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1002

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1003

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1002

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1003

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1002

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1003

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1002

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1003

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1002

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1003

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1002

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1003

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1002

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1003

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1002

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1003

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1002

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1003

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1002

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1003

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1002

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1003

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1002

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1003

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1002

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1003

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1002

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1003

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1002

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1003

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1002

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1003

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1002

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1003

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1002

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1003

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1002

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1003

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1002

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1003

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1002

Deprecated: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /homepages/40/d130640441/htdocs/Blog/wp-includes/kses.php on line 1003

Measuring Business Value of IT Projects

Posted by admin on March 25, 2009 under Governance, Technology | Be the First to Comment

I had an interesting discussion the other day with the former CIO of a major consumer goods manufacturer. We were discussing why we still, after 30 years of talking about it, have such a gap between business and IT.

Part of the problem is that the metrics we use to measure project success in the IT department are not related directly enough to the actual impact on the business. Most of the metrics used to evaluate IT project delivery performance are some form of:

1) did we deliver on schedule
2) did we deliver against the requirements
3) did we deliver on budget?

While these are important project execution metrics, from a business perspective, measuring on these items does not necessarily mean we were successful in delivering “business value”. Witness the number of implementations where the end users complain that the system does not perform as desired/needed.

For IT organizations to deliver truly valuable business solutions, it is critical to understand how the system implementation will:

1) impact top line growth
2) bottom line growth
3) increase liquidity

This responsibility rests not only with the business team, but also the IT team members. Each member of the project team must be able to articulate how they will be directly impacting one of the items listed above. Without that ability, there really is no project.

The challenge then becomes identifying the actual metrics used to measure, post-implementation, the impact of the system. Due to the number of variables that impact the financial performance of a company, it is difficult to attribute the changes to the system implementation. What metrics have you used to measure system implementation impact against business goals?